Property management · Mauritius

Your property in Mauritius, in good hands.

Whether you live on the island or on the other side of the world, HERITAGE maintains, lets and enhances your villa or apartment — and keeps you informed, simply.

We reply within one to two working days. No commitment.

Illustrative photo

The method, in practice

What you receive after each follow-up

Services coordinated by HERITAGE are documented with a dated photographic report where practicable. What your space contains depends on the plan you choose.

A dated report
After each follow-up, where practicable.
The points of attention noted
What deserves watching or attention, and what we suggest.
The related photographs
From the same angles from one visit to the next, where practicable.
The property calendar
Your stays, bookings and planned visits. Synchronisation aims to reduce the risk of double bookings and availability discrepancies.
The monthly statement
When the property is let: line by line, in rupees, with an indicative euro equivalent and the net amount due to you.
Access to the owner space
You can log in remotely.
Sample report · illustrative data

Visit no. 14 · Tuesday 3 February

Living-room humidity
68 %
Water meter
Unchanged since the previous visit
Point of attention
Slight trace of damp below a window, to be measured again next visit
Photographs
12, from the same angles

Attention paid to every detail.

Five plans, one of them yours

Most operators on the island only offer short-term rental. That is ideal if you let by the week, and useless if your home sits empty, if you let it by the year, or if you come and stay in December.

Looking after a property

Your property is not let. We follow it while you are away, under the plan you choose.

Vacant home

CARE Serenity

≈ €161, for guidance only / month

  • 2 inspections a month
  • Humidity measurements and meter readings
  • November cyclone review
  • Coordinated support in the event of an incident

Vacant home · closer oversight

CARE Signature

≈ €304, for guidance only / month

  • 4 inspections a month
  • Humidity measurements and meter readings
  • November cyclone review
  • Preparation under a cyclone warning, capped at 3 hours, while safety conditions allow
  • Quarterly video walk-through
  • Photo file for your insurer
  • Coordinated support in the event of an incident

Letting a property

Our short-term commission is calculated on the net — what remains after platform fees and cleaning — not on the gross amount paid by the guest. At the same headline rate, that leaves more with you.

12 to 24-month lease

Long-term

8 % of rent

  • Tenant sourcing and vetting, lease drafting
  • Inventory, rent collection, repair coordination
  • Annual inspection and owner statement

Holiday letting

Short-term

20 % of net

  • Listing, distribution and optimisation across platforms
  • Guest welcome, cleaning and linen between stays
  • Rent collection and detailed monthly statement
  • Coordinated support in the event of an incident

You visit in December

Season & Serenity

20 % of net while let · Serenity for the remainder of the year, ≈ €161, for guidance only / month

  • Holiday letting during the periods chosen with you
  • CARE Serenity for the remainder of the year
  • 20 % of net, with no minimum, during months offered for letting; the Serenity rate only outside letting periods

Additional services

Individual services, ordered when they are useful. They are not subscriptions.

Set-up
Photography, listing, inventory, support with the Tourism Authority licence
≈ €408, for guidance only
Works and renovation supervision
Our presence on site with the contractors, progress reports
10 % of the works budget
One-off interventions
An extra visit, preparation before your arrival, taking in a delivery
On quotation

Trust is built in the detail.

How we start

Four steps between the first conversation and letting. Letting set-up times depend on the property, administrative requirements and platforms.

  1. 01

    A first conversation

    Thirty minutes, by video or on site. We look at the property, how you use it, your constraints and your deadlines.

  2. 02

    A costed estimate

    Realistic income plan by plan, expenses to expect, and what is left for you. In writing, not promised over the phone.

  3. 03

    Setting up

    Photography, inventory, listings, Tourism Authority licence if it is missing, cleaning and maintenance teams in place.

  4. 04

    Running it

    Monthly statement, access to your online account, and a dedicated contact who knows your file.

Area covered and coordination

The north and west first: Grand Baie, Pereybère, Cap Malheureux, Tamarin, Flic en Flac and Rivière Noire. Elsewhere on the island a surcharge applies — two hours of driving per turnover has a cost, and we would rather say so upfront.

We coordinate your usual providers or, where needed, qualified contractors. Expenses incurred on your behalf are submitted to you as set out in the mandate, and technical work is entrusted to professionals.

2 · 4

Inspections a month, depending on the CARE plan

1

Dedicated contact

20 %

Commission calculated on the net

What we hold ourselves to

Five commitments

Protect
An empty house decays quietly. Regular visits help identify potential points of attention.
Manage
Guests, cleaning, tradesmen, syndic, paperwork: a dedicated contact coordinates it all.
Enhance
The right rate, the right season, the right tenant. Yield is worked on all year.
Simplify
A readable monthly statement, accounts you can check, not one line you do not understand.
Mauritius
The IRS, RES and PDS schemes, the Tourism Authority licence, the cyclone season. This is our island.
Nicolas in Mauritius, with his birth mother and his adoptive mother.

About us

Born in Mauritius. Adopted in France. Back on his island.

Nicolas Ribeyron grew up in France without ever losing his bond with Mauritius. After years managing key accounts at ENGIE, he is settling on the island to look after what owners hold most dear: their home.

The art of caring for an estate.

Preserve

Protect your property.

Manage

Simplify your day to day.

Enhance

Make the most of your estate.

Preserve today. Enhance tomorrow.

Let’s talk about your property in Mauritius.

Tell us about your property and how you use it; we will outline the most suitable plan. We aim to reply as soon as possible, usually within one to two business days.

or write to us directly

contact@heritage-mru.comWhatsApp+33 6 99 80 96 23

HERITAGEThe art of caring for an estate.